Privacy and Cookies Policy

Welcome to Hex Results. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act).

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, postal address.

  • Demographic Information: Age, gender, location.

  • Technical Information: IP address, browser type, operating system, referring website.

  • Usage Data: Information about how you use our website, products, and services.

  • Cookies: Information collected through cookies and similar technologies (see below).

3. How We Collect Information

We collect personal information in various ways, including:

  • Directly from you when you provide it to us (e.g., via forms on our website, during phone calls, or through email correspondence).

  • Automatically through your use of our website and services (e.g., cookies, web beacons, and other tracking technologies).

  • From third-party sources (e.g., social media platforms, marketing partners).

4. Use of Information

We use your personal information for the following purposes:

  • To provide, operate, and maintain our website and services.

  • To communicate with you, including sending updates, newsletters, and promotional materials.

  • To process transactions and manage your account.

  • To improve our website, products, and services.

  • To comply with legal obligations and resolve disputes.

5. Cookies

Cookies are small data files stored on your device. We use cookies to enhance your experience on our website. There are several types of cookies we may use:

  • Essential Cookies: Necessary for the functioning of our website.

  • Performance Cookies: Collect information about how you use our website to improve its performance.

  • Functional Cookies: Enable us to remember your preferences.

  • Advertising Cookies: Used to deliver relevant ads and track ad performance.

You can control cookie settings through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Disclosure of Information

We may disclose your personal information to:

  • Our affiliates and subsidiaries.

  • Service providers and business partners who assist us in operating our website and services.

  • Legal authorities if required by law or to protect our legal rights.

  • Third parties in connection with a business transaction (e.g., merger, acquisition).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

8. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • The right to access and update your personal information.

  • The right to request deletion of your personal information.

  • The right to opt-out of marketing communications.

  • The right to restrict or object to the processing of your personal information.

To exercise these rights, please contact us at support@hexresults.com.

9. International Data Transfers

We may transfer your personal information to countries outside of Australia. In such cases, we ensure that appropriate safeguards are in place to protect your personal information in accordance with this policy and applicable laws.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.